Refund policy

Return & Refund Policy

At AQUARIOUS MART, your satisfaction is our top priority. If your purchase doesn’t meet your expectations, we’re here to help with a simple and transparent return process.

5-Day Return Policy

You can request a return within 5 days of receiving your order. If the product is defective, damaged, or not as expected, you’re eligible for a return.

How to Initiate a Return

Follow these simple steps:

  1. Contact Us
    Email: haziqrehan319@gmail.com
    WhatsApp: 03174307354
    (Reach out within 5 days and mention your reason for return)
  2. Return Approval
    Our support team will review your request and guide you through the process.
  3. Packaging
    Ensure the product is:
    • Unused
    • In original packaging
    • Includes all accessories
  4. Ship the Product
    Send the item back via a reliable courier service.

Refund Process

  • Once we receive and inspect the item, your return will be approved.
  • A full refund will be issued.
  • Please allow up to 3 business days for processing.

Return Conditions

To qualify for a return:

  • ✔ Product must be unused and in original condition
  • ✔ Return request must be made within 5 days
  • ✔ Approval from our support team is required
  • ✔ Product must be resalable with all accessories

Unboxing Video (Recommended)

We strongly recommend recording an unboxing video when receiving your order.
This helps speed up the process in case of:

  • Missing items
  • Damage
  • Wrong product

Our Commitment

We aim to provide a hassle-free and reliable shopping experience. If you have any questions, our support team is always ready to assist you.

Thank you for choosing AQUARIOUS MART! 🛍️